Property Managers Shouldn’t Have to Handle Amenity Bookings
If you’re a condo property manager or community manager, you already know this:
Elevators, party rooms, guest suites, deposits, keys, agreements, inspections…
None of these are technically in your job description.
But somehow they all end up in your inbox.
Day to day, that looks like:
- “Can I book the party room for Saturday?”
- “Is the guest suite available this weekend?”
- “Who has the elevator booked for my move?”
- “Can I drop off the deposit later?”
Amenity management quietly becomes a second job on top of:
- Board meetings
- Budgets and financials
- Vendor management
- Capital projects
- Resident issues and complaints
- Compliance and reporting
It doesn’t just take time.
It breaks your focus and pulls you away from the work a property manager is actually hired to do.
That’s why one of the things condo managers love most about our Building Support System is simple:
Amenity management is no longer their problem.
The Hidden Cost of Amenity Management for Property Managers
On paper, amenity management sounds simple.
In reality, for a condo or property manager, it means:
- Answering resident emails and calls about bookings
- Checking calendars and availability
- Managing elevator bookings and time slots
- Collecting and tracking deposits
- Chasing signed amenity agreements and forms
- Coordinating key and access handoffs
- Doing pre/post inspections for party rooms and guest suites
- Updating calendars and sending confirmations
Now layer that on top of a normal week:
- Full inbox
- Board packages
- Site issues
- Contractor coordination
- Emergencies
Suddenly, amenity work is eating a big chunk of your time and mental energy.
The result?
- More interruptions
- More follow-up threads with residents
- More room for errors and double-bookings
- Less time for actual building and board management
Amenity-heavy buildings can become the most draining to manage—
not because of “difficult residents,” but because the process lives in your head and your inbox.
How Our Building Support System Handles Amenity Management
We built our amenity management process with one clear goal:
Remove amenity admin from the property manager’s daily workload, while increasing control and transparency for the building.
Here’s what that looks like in a typical condo.
Residents book with us directly (not with you)
Instead of emailing or calling you, residents:
- Communicate with our Building Support team
- Use our app and systems to request:
- Elevator bookings
- Party room reservations
- Guest suite stays
You’re no longer the booking desk.
You stay informed, but you’re not the one typing replies.
Our system handles all the moving parts
Through our app and processes, we manage:
- ✔ Elevator bookings and time slots
- ✔ Party room reservations
- ✔ Guest suite check-ins and check-outs
- ✔ Credit card deposits
- ✔ Signed agreements and forms
- ✔ Access and key handoffs
- ✔ Pre/post inspections
- ✔ Calendar updates and confirmations
Every step is:
- Logged
- Time-stamped
- Traceable
No scattered spreadsheets.
No “I think I updated the calendar.”
No guessing who has the keys.
What Property Managers Actually Experience
From the property manager’s point of view, amenity management changes from:
“I’m constantly interrupted and juggling amenity details…”
to:
“I’m copied on what matters, but I don’t have to run the process.”
Because with our Building Support System:
- Every detail is logged
- Everything is transparent
- Managers receive all documentation automatically
And most importantly:
70–80% of resident amenity requests never hit the manager’s inbox at all.
For you, that means:
- Fewer interruptions during your day
- Fewer back-and-forth threads with residents
- Fewer “Who has the elevator?” and “Where are the keys?” headaches
You still have oversight.
You still have records.
You just don’t have to personally coordinate every single amenity request.
When the Building Runs Smoothly Behind the Scenes, Your Job Gets Easier
When amenity management is handled by a system instead of living in your inbox:
- Residents get faster, clearer responses
- Staff and support know exactly what’s happening and when
- You get clean records for:
- Bookings
- Deposits
- Agreements
- Inspections
And as a property manager, you get what you’re usually short on:
Time and headspace to actually manage the building and the board.
The building feels more organized.
Residents feel better served.
And you feel less like a booking agent and more like what you really are:
The person responsible for the overall health and performance of the property.
This is what Building Support is all about:
- Taking recurring pain off the property manager’s plate
- Making the building run better behind the scenes
- Letting you focus on the work you’re actually paid and trained to do
Want Amenity Management Off Your Plate?
If you’re a condo property manager or community manager and you’re:
- Tired of amenity-related interruptions filling your day
- Worried that bookings, deposits, and access aren’t tracked as tightly as they should be
- Looking for a way to make your building feel more “under control” without adding more to your workload…
Book a 15-minute Amenity & Building Support Review and we’ll walk through:
- How amenity management currently works in your building
- Where resident requests and follow-ups are eating your time
- What it would look like for our Building Support System to handle the entire process on your behalf
No obligation. No pressure.
Just a short conversation to see if we can turn one of your most draining recurring tasks into something that runs smoothly in the background.
When buildings run smoothly behind the scenes, everyone feels it.
And as a property manager, you shouldn't have to hold all of that together by hand.